Eric N

Worked autonomously to meet client objectives and deliverables, managed coordinators' growth, provided client recommendations, monitored campaign performance, and oversaw multiple campaigns across search and social platforms. Led content and creative suggestions to clients and handled client escalations effectively.

Managed primary clients in automotive rental and roadside assistance industries. Oversaw campaign implementation, performance, and budget reconciliation for social and search platforms. Built strong client relationships and collaborated with Google and Facebook representatives.

Managed end-to-end campaigns for clients such as Activision, Philips, and NSW Government. Contributed to strategy development, generated creative ideas, communicated with clients and publishers, and handled budget reconciliation and account queries.

Handled campaign monitoring, post-analysis reporting, competitive reports compilation, and monthly market reports. Assisted with financial administration tasks and provided ad hoc administrative support to the team.

Provided excellent customer service, stocked products, managed inventory, and handled shipments. Engaged with customers in-person and over the phone, ensuring store operations ran smoothly.