Saniya A
Social Media Manager
Experienced Marketing & Social Media Professional with a Passion for Creativity and Customer Service.
Summary
Dynamic and highly motivated marketing and administration professional with expertise in social media marketing, content creation, graphic design, and customer service. Experienced in coordinating tasks, managing administrative duties, and adapting to new environments. Achieved success in retail store launches, social media growth, and upselling strategies. Skilled in Canva, Adobe, marketing strategy, customer service, and team collaboration.
Experience
Jun Lin Spa
Admin & Support Manager/Receptionist (Part Time) & Receptionist/Support (Casual) (2024 - 2024)
Provided exceptional customer service, implemented upselling techniques, managed administrative tasks, supported marketing initiatives, and demonstrated strong multitasking abilities.
The Doodler’s Street
Freelancer (2020 - current)
Provided social media services, crafted strategies, designed digital assets across diverse sectors, and delivered end-to-end social media solutions. Also, worked on branding, content development, and scheduling digital assets.
Al Fatah Shopping Mall - Head Office
Marketing Manager (2018 - 2020)
Developed integrated marketing strategies, conducted trend analysis, created campaigns, and coordinated in-store marketing initiatives. Collaborated cross-functionally and focused on customer retention.
SUBWAY Development Office
Marketing Executive (2017 - 2018)
Oversaw marketing activities, analyzed sales metrics, coordinated marketing campaigns, and implemented customer retention strategies. Managed franchisee performance and in-store marketing coordination.