Shannon B
Digital Marketing Manager
Customer-focused and data driven. 10+ years experience. Specialising in digital optimisation and content marketing for growth.
Summary
I’m a customer-focused digital marketing consultant with 10+ years of experience specialising in digital optimisation and content marketing for growth, with a background in front-end web development and marketing analytics. Self-motivated with digital agency experience, and accustomed to working in a fast-paced environment.
Experience
Department Transport and Main Roads
Content Migration Project (2024 - 2024)
Working in an agile team migrating content from a legacy CMS to SharePoint Online. Re-designing IA site maps in Miro, building landing and content pages using SharePoint web parts and best practice user experience.
HCF
Digital Content Specialist (2023 - 2024)
Delivering digital content initiatives and experiences to attract, engage and retain members across HCF’s owned channels, website, member portal, mobile app, chatbot and eDMs.
TransVirtual
SEO and Content Lead (2022 - 2023)
Managing product marketing activities for a B2B transport software, focusing on increasing growth across paid and organic channels. Managing overseas developer teams.
Orange Digital
Senior SEO Specialist (2021 - 2022)
Leading the SEO team, running audits, creating strategy roadmaps and implementation. Increasing performance and generate leads from Organic Search for B2C and B2B businesses. Account and client management.
Tabcorp
CRM Campaign Executive (2020 - 2021)
Part of the Lotteries & Keno division, working in the CRM & Customer Experience Team driving revenue and growth through tactical email, SMS, and Push campaigns. A/B testing and optimisation (from build to execution), using Adobe Campaign and Tableau.
Fotomedia
SEO and PPC Lead (2019 - 2020)
Leading the SEO and PPC team, driving digital marketing sales in a newly created digital division. Working with new and existing clients, creating, and implementing omni-channel digital strategies. Training internal teams on best practise SEO and Google Ads.
Digital Marketing Consultant
Freelance (2018 - current)
One off projects and contract work for agencies or working directly with local and eCommerce businesses across Australia. Providing digital optimisation services to maximise leads through SEO, CRO, PPC and targeted content.
The Creative Collective
Senior SEO Specialist (2018 - 2019)
SEO contractor helping clients with SEO audits, strategy & implementation. Driving results with on-page and offpage strategies for new and existing businesses, including ecommerce start-ups, functional training gyms, a national aged care provider and a local strata management consultancy.
Tourism and Events Queensland
Analytics and Insights Coordinator (2016 - 2018)
Managing Google Analytics for all digital assets and providing insights on key metrics, user behaviour and overall digital marketing performance. Analysing web traffic, site behaviour and tracking issues. Project lead for the marketing data strategy roadmap.
Moreton Bay Regional Council
Website and Intranet Officer (2007 - 2016)
Managing multiple web projects and high-volume content updates (across intranet and multiple public-facing websites). Content strategy and optimisation (SEO, Usability, Accessibility). Building surveys, forms, email marketing and web development.
Qualifications
Information Technology (2001)
QUT